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Collection of Personal Information:
When you visit our website, we gather specific details about your device, interactions with the site, and information necessary for processing your purchases. Additional information may be collected if you reach out to us for customer support. In this Privacy Policy, we refer to any information capable of uniquely identifying an individual, including the details below, as "Personal Information." Please see the list below for details on the Personal Information we collect and the reasons for doing so.
Device Information
Examples of Personal Information collected: web browser version, IP address, time zone, cookie details, viewed sites or products, search terms, and site interaction. Purpose of collection: to ensure accurate loading of the site and to conduct analytics on site usage for optimization. Source of collection: Automatically gathered when accessing our site through cookies, log files, web beacons, tags, or pixels. Disclosure for business purposes: Shared with our processor and payment partners, including but not limited to Phonepe.
Order Information
Examples of Personal Information collected: name, billing address, shipping address, payment details (such as credit/debit card numbers), email address, and phone number. Purpose of collection: to provide products or services, process payment information, arrange shipping, issue invoices/order confirmations, communicate with customers, screen orders for potential risks or fraud, and provide information or advertising related to our products/services based on customer preferences. Source of collection: Information provided by customers. Disclosure for business purposes: Shared with our processor , payment partners including but not limited to Phonepe, and logistics partners.
Customer Support Information
Examples of Personal Information collected: Name, contact number, address. Purpose of collection: to offer customer support. Source of collection: Information provided by customers.
Sharing Personal Information
We share Personal Information with service providers to assist us in providing our services and fulfilling contracts with customers, as detailed above. For instance: We utilize Shopify to operate our online store. We may share Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
Behavioural Advertising
As explained earlier, we use Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. For example: We employ Google Analytics to comprehend how customers use our site. We share information about site usage, purchases, and interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners or through technologies like cookies. For more information on targeted advertising and opting out, please visit relevant links provided.
Use of Personal Information
We utilize your Personal Information to offer services including product sales, payment processing, order fulfillment, and keeping you informed about new products, services, and offers. Retention: We retain your Personal Information for our records when you place an order through our site, unless you request its deletion.
Automatic Decision-Making
We do not engage in fully automated decision-making with customer data that has legal or significant effects. Our processor Shopify uses limited automated decision-making to prevent fraud. Cookies: Cookies enhance your browsing experience by remembering actions and preferences. We use various cookies to optimize your experience on our site and provide our services.
Cookies
Cookies enhance your browsing experience by remembering actions and preferences. We use various cookies to optimize your experience on our site and provide our services. The duration for which a cookie remains on your computer or mobile device depends on whether it's a 'persistent' or 'session' cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. The majority of cookies we utilize are persistent and typically expire between 30 minutes and two years from the date of download to your device. You have control over managing cookies in various ways. However, it's important to note that removing or blocking cookies may adversely affect your user experience, and certain parts of our website may become inaccessible. While most browsers automatically accept cookies, you can choose whether to accept them through your browser controls, usually found in the 'Tools' or 'Preferences' menu. Further information on modifying browser settings or blocking, managing, or filtering cookies can be found in your browser's help file or on websites like www.allaboutcookies.org. Additionally, please be aware that blocking cookies may not entirely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt-out of specific uses of your information by these parties, please follow the instructions provided in the 'Behavioural Advertising' section above. Do Not Track: It's important to note that since there isn't a consistent industry understanding of how to respond to 'Do Not Track' signals, we do not change our data collection and usage practices upon detecting such a signal from your browser. Changes: We may periodically update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons.